Provence Linux User Group

Le PLUG est une association (loi 1901) basée à Marseille qui regroupe des passionnés d'informatique et logiciels libres, propose des échanges en ligne (mailing-lists, IRC, twitter, …) et organise des réunions mensuelles (en général le 1er vendredi du mois à La Bo[a]te).


German or French and English Technical support Engineer

publié le dans emploi - lien court

One of the leader in Linux and Open Source Technologies is now looking to recruit a bright individual to join their rapidly expanding and dynamic Enterprise Support team based in the UK.

Responsibilities

Dealing with technical support requests from German and UK customers

  • Maintaining high degree of customer satisfaction
  • Setting and managing the right expectations with customer.
  • Escalation point to L1 and L2 support personnel
  • Pre-sales assistance and consultancy as needed.

Profile

5 years Linux experience to kernel level

  • Systems Admin Experience
  • Team player
  • Experience of dealing with high level customer
  • Flexibility, pro-activeness and Can do attitude required.
  • Good team player - self motivated.
  • Fluent French/German and English required. Any other additional language welcome(French).
  • Experience of managing escalations.

Desired skills

Clustering experience (HA, LVS, Beowulf, HPCC) / Installing Linux on SAN

  • Database skills (Oracle/PostgreSQL, mysql)
  • Solid Network experience
  • Apache / BIND / NFS / SSH / SSL / krb5 / Kickstart / Kernel debugging / RPM building

Education

IT Degree Qualified

  • RHCE (if possible)

Permanent position
Salary: Excellent with Good benefits / Numerous training opportunities
Location: UK near London.

Contact Daniel SEMPORE d.sempore@eurolondon.com 0044 17 53 499 546.