One of the leader in Linux and Open Source Technologies is now looking to recruit a bright individual to join their rapidly expanding and dynamic Enterprise Support team based in the UK.

Responsibilities

Dealing with technical support requests from German and UK customers

• Maintaining high degree of customer satisfaction
• Setting and managing the right expectations with customer.
• Escalation point to L1 and L2 support personnel
• Pre-sales assistance and consultancy as needed.

Profile

5 years Linux experience to kernel level

• Systems Admin Experience
• Team player
• Experience of dealing with high level customer
• Flexibility, pro-activeness and Can do attitude required.
• Good team player - self motivated.
• Fluent French/German and English required. Any other additional language welcome(French).
• Experience of managing escalations.

Desired skills

Clustering experience (HA, LVS, Beowulf, HPCC) / Installing Linux on SAN

• Database skills (Oracle/PostgreSQL, mysql)
• Solid Network experience
• Apache / BIND / NFS / SSH / SSL / krb5 / Kickstart / Kernel debugging / RPM building

Education

IT Degree Qualified

• RHCE (if possible)

Permanent position
Salary: Excellent with Good benefits / Numerous training opportunities
Location: UK near London.

Contact Daniel SEMPORE d.sempore@eurolondon.com 0044 17 53 499 546.